Service

Cyber Security & Incident Response

Fortifying Our Digital Defenses Through Proactive Cybersecurity

We offer strategic cybersecurity guidance and coordinated incident response support to all operating companies, including those with independent IT management. Our service ensures consistent security standards and swift, effective responses to significant cyber incidents across the organization.

Required

The Cyber Security & Incident Response service provides critical support for managing cyber incidents across our diverse organization. Our approach is tailored to corporate-managed and locally managed business units:

For Corporate-Managed Businesses:
1. Continuous Monitoring: We provide 24/7 threat detection and alerting.
2. Incident Triage: Our team assesses and prioritizes detected threats.
3. Response Coordination: We manage the entire incident response process.
4. Containment and Mitigation: We implement measures to contain and resolve incidents.
5. Recovery Support: We assist in system and data recovery post-incident.

For Locally Managed Companies:
1. Mandatory Engagement: When a confirmed incident occurs, engagement with our service is required.
2. Incident Reporting Protocol: We maintain a clear protocol for reporting confirmed incidents.
3. Swift Response Initiation: Upon notification, we immediately activate our support mechanisms.
4. Coordinated Action: We work closely with local IT teams to manage and resolve the incident.
5. Resource Provision: We deploy additional expertise and resources as needed.

Our goal is to provide effective, consistent incident response support across our organization, we ensure a unified approach to cyber threat management, enhancing our overall security posture and resilience.

Discipline Experts

Bryan Bee

Senior Vice President, Enterprise Applications & CISO, CORP IT

– EBSCO Industries Contact >>
Ryan Harrison

MGR, Security Architecture & Operations

- EBSCO Industries Contact >>